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Frequently
Asked Questions about
Van Shuttle Service to San Francisco
and Oakland Airport
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Where are the airport shuttle
van Pick Up Locations at SFO or OAK airports? |
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How long does it take to get to
the Airport, and will there be other stops? |
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From the wharf area
you should allow 45 - 55 minutes to get to the
airport, from downtown hotels allow 30 - 40 minutes
on average. There will be other stops in town before
traveling to the airport; however it will not delay
your travel time to the airport. |
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What is the rate for children? |
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The charge is $12.00
for children (4 - 10) Under 4 who ride on the parent's
lap are free of charge. Children in car seats are
charged full price. |
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Do you provide car seats? |
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Child car seats are
not provided in the vehicles. If your child requires
a car seat, please bring one for the trip. |
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What time does the shuttle run? |
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Our first pick up from
San Francisco to SFO is 4:15 am from the Wharf
area and 5 am from downtown San Francisco. To Oakland
airport the first pick up time is 4:45 am from
the wharf area and 5 am from downtown San Francisco.
The latest pick up time to SFO is 9:45 pm from
the wharf and 10 pm from downtown San Francisco.
To Oakland airport the last pick up time is 8:45
pm and 10 pm from downtown San Francisco. If you
have other locations than downtown or the wharf,
please call our office at 415-775-5121 to find
out pick up times. |
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How much luggage can I bring on
the shuttle? |
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We allow each passenger
2 regular sized pieces of luggage. If you have
more or if any piece is abnormally large there
may be an extra charge. You must let us know when
you make your reservation if you are bringing extra
luggage so that we can make sure we have room to
accommodate you. Oversized or excessive luggage/
golf clubs / bikes / surf boards will cost $5.00
extra each. |
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Are Pets allowed on the vans? |
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No pets are allowed
except for seeing eye dogs. |
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Are there discount rates for round
trip purchases, and how do we arrange for that? |
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If you book round trip
on our web site, you will get an automatic discount
of $2.00 per person each way. If you are not sure
of your return time you can still buy your ticket
and add a note to let us know that you will call
for the time of pick up the day before. |
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Do you accept last minute reservations? |
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We are known for our
last minute reservation system. We try our best
and are successful 95% of the time. |
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Does the price per person include
tax? |
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Quoted Fares include
tax but do not include gratuities. |
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Do your charters include taxes
and tolls? |
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If you have a private
van pick you up at the airport the taxes are included.
However , gratuities are not included. |
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How do we book a tour or book
a van for more than one hour? |
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To book anything more
than a pick up and drop off, please call our office
for arrangements. 415 775 5121 |
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Do you accept checks? |
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Checks are not accepted
for payment. Cash or Credit card only. |
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How do we arrange Airport to Airport
Transfers? |
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Airport to Airport transfers
are not available on-line, please call our office
during office hours. 9 am to 7 pm 415-775-5121 |
